Shipping at sextoysandbeyond.net
Items ordered at sextoysandbeyond.net are typically processed within 2
BUSINESS DAYS after the order is placed. Therefore, orders placed on Friday, Saturday
or Sunday would be processed by Monday or Tuesday. Please be aware that if you order via
overnight or 2-day shipping, that you will not necessarily receive the item overnight or within
2 days of placing the order. The order will be processed first, than shipped via whichever
method you choose. This means that an overnight delivery can take up to 2 or 3 days to arrive
to your address.
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How to Return an Item
Return Policy
There is a 10 day return policy on all items, with the following conditions:
- Merchandise must be factory sealed to receive a refund.
- Opened items cannot be returned unless defective.
- No returns on personal use products including all novelties unless defective.
- Defective items will be replaced with the SAME item only.
- Shipping charges are not refundable.
- We do not pay for postage on returns.
Return Procedure
The following procedures must be followed or the return will be refused.
- Include the original printed email or online invoice.
- To obtain a refund for a non-defective product, you must return the product factory sealed.
- You must obtain a "RETURN MERCHANDISE AUTHORIZATION (RMA)" Number From sextoysandbeyond.net Before returning a product.
We will not accept any returns without an RMA. The RMA number must be written on your return
Package. Any products returned without an RMA# will be refused.
sextoysandbeyond.net IS NOT RESPONSIBLE FOR ANY PRODUCT NOT RETURNED IN THE MANNER STATED ABOVE
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